Sheraton Raleigh Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Raleigh
Sheraton Raleigh Hotel
421 S Salisbury St, Raleigh, North Carolina, 27601, United States
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Amenities
Gym
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Business center
Multi-function room
All amenities
Property Description
Our hotel in downtown Raleigh, NC is within walking distance of amphitheaters, museums, restaurants and breweries. Walk to downtown offices, the Raleigh Convention Center and event venues. Stay close to sports fields and the campus of NC State, just a short drive away. Jimmy V's Osteria + Bar, our on-site restaurant, offers traditional comfort food and pizzas cooked in a wood-fired oven. Start your morning with a full American breakfast and espresso at Café Siena. Streamline the workday with free Wi-Fi, full-service business center and event venues. We accommodate up to 600 guests, perfect for your downtown wedding or meeting. Work out in our new Sheraton Fitness center before heading to your city-view hotel room. Our Sheraton Signature Sleep Experience® pairs well with room service and flat-screen TVs with HBO. Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. Parking is located adjacent to the hotel, with daily fees payable directly to the parking deck.
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8.0/10
Very clean nice easy check in No
All 99 reviews
Surroundings
Airport: Raleigh–Durham International Airport
(29.2 km)
Train: Cary Station
(19.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Desk
Check Availability
3
King Room With Club Lounge Access-High Floor
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
3
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Desk
Check Availability
5
Club Lounge Access, Executive Suite, 1 King, Sofa Bed, High Floor
1 King bed and 1 Sofa bed
Non-smoking
Stair-free main entrance
Check Availability
3
Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Desk
Check Availability
5
Traditional Guest Room With 1 King Bed
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
3
Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Desk
Check Availability
3
Club Lounge Access, Guest Room, 2 Queen, High Floor
2 Queen bed
Non-smoking
Check Availability
5
Traditional Room with Two Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Desk
Check Availability
Hide Room Types
Guest Reviews
8.0/10
Very Good
99 reviews
Verified Reviews- Cleanliness8.0
- Amenities7.9
- Location8.0
- Service7.9
Average for similar properties in Raleigh
AI Summary
The accommodation in downtown Raleigh is conveniently located near attractions and restaurants. Guests appreciate the friendly staff and clean, comfortable rooms, despite some minor inconveniences.
Guest User
April 2, 2025
The room service was not thorough, the hotel front desk was arrogant and unskilled. After leaving the country, there was a second deduction for no apparent reason. I called the customer service, but the customer service attitude was not good.
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Guest User
November 23, 2024
Very clean nice easy check in No
Guest User
May 13, 2024
Fabulous Customer Service! Team members like Jamel make you feel welcome and he was so very helpful. He was so friendly, we had no problems. The hotel was packed but he made sure that my young adults and I had rooms right next to each other. It meant so much as we came in from different Cities. We had a marvelous trip to Raleigh.
Guest User
July 22, 2025
I stayed on property June 26-27 for an event and it was a wonderful experience! I visited Jimmy V’s for lunch and dinner and Shelly and Autumn were there to greet and serve me. They went above and beyond with recommendations in the area and special tips for my short visit. Shelly even went to the chef for the salad dressing recipe because I thought it was so delicious. The icing on the cake was miss Faye! The first day I ordered espresso and she was very nice and professional. The next day I was extremely surprised that she remembered my order from the day before and waited for me even after 11am! Faye knew the exact amount of brown sugars I preferred only from one day! I work at a luxury property and this truly was above and beyond service. Thank you to miss Faye and the Sheraton should be very proud to have someone like Faye on their team.
Debbie E
June 5, 2025
Hotel is average…definitely not 3 star. Sheraton could do much better with keeping it updated and cleaner! Cons: Slow draining shower; AC will not adjust to set temp; older TV with no guide in room; parking is ridiculous since not provided by hotel…have to go down and pay to renew parking pass by 7am for the day…this is a deal breaker for staying here again; had 2 water bugs/roaches in bathroom Pros: good location, nice staff
GLx
May 16, 2025
Hotel is a decent 3 star with really comfortable beds and very central with excellent service. What was truly excellent was Wesley McCormack who dug us out of a big hole created by Avis who did not have the car with a separate satnav (uk phones need a usa sim which we didnt have) that I had booked and also checked with the in-hotel desk the day before pickup. Fortunately the marvellous Wesley helped find a car from another rental company, took us there, took us to his house and lent us his personal navigation device which I promised to return when our tour was done. Above and beyond expectations. Superb.
Bucky1790
April 21, 2025
Stayed in this hotel on two separate nights for work. The hotel is getting long in the tooth and the beds and furniture are worn out. You have no control on the AC or heat temperature. The thermostat is basically for looks. Room was a constant 74-76 even though it was set to 68. This happened during both stays. It’s basically an old “two pipe” building which has one mode for the entire building heat or cool, that’s it. Windows cannot be opened to let in fresh air because room and halls were humid. Location is ok but is next to a homeless shelter or low income assisted living with a heavy urine smell on the sidewalk and benches out front. Overall I would avoid and stay at one of the newer hotels in downtown Raleigh, there are many.
Priscilla
May 3, 2025
Great location and staff!
Services & Amenities
Most Popular Amenities
Gym
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Gym
Public Areas
No smoking in public areas
ATM
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Wedding service
Accessibility
Assistive listening devices
Braille signs
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:US$14.00 (approx. PHP 814.45) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1998
- Renovated: 2016
- Number of Rooms: 347
Our hotel in downtown Raleigh, NC is within walking distance of amphitheaters, museums, restaurants and breweries. Walk to downtown offices, the Raleigh Convention Center and event venues. Stay close to sports fields and the campus of NC State, just a short drive away. Jimmy V's Osteria + Bar, our on-site restaurant, offers traditional comfort food and pizzas cooked in a wood-fired oven. Start your morning with a full American breakfast and espresso at Café Siena. Streamline the workday with free Wi-Fi, full-service business center and event venues. We accommodate up to 600 guests, perfect for your downtown wedding or meeting. Work out in our new Sheraton Fitness center before heading to your city-view hotel room. Our Sheraton Signature Sleep Experience® pairs well with room service and flat-screen TVs with HBO. Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. Parking is located adjacent to the hotel, with daily fees payable directly to the parking deck.
Frequently Asked Questions
What is the cancellation policy for Sheraton Raleigh Hotel?
The cancellation policy for Sheraton Raleigh Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Raleigh Hotel?
What are the check-in and check-out times at Sheraton Raleigh Hotel?
Standard check-in time at Sheraton Raleigh Hotel is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Sheraton Raleigh Hotel?
Does Sheraton Raleigh Hotel provide breakfast?
Yes, Breakfast is offered at Sheraton Raleigh Hotel. Breakfast option(s): Full English/Irish. Does Sheraton Raleigh Hotel provide breakfast?
Can I bring my pet inside the Sheraton Raleigh Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Sheraton Raleigh Hotel.Can I bring my pet inside the Sheraton Raleigh Hotel?
How far is the Sheraton Raleigh Hotel from the closest airport?
The closest airport is Raleigh–Durham International Airport, and it is about 23 mins from hotel by car (29.2 km).How far is the Sheraton Raleigh Hotel from the closest airport?
About This Property
| Nearest Airport | Raleigh–Durham International Airport |
|---|---|
| Distance to Airport | 30.03KM |
| Distance to Train Station | 19.42KM |
| Average Price From | PHP15389 |
| Hotel Star Rating | 3 |